Tuesday, January 28, 2014

Hercules Tools Trouble shoot- cannot detect camera

Occasionally Hercules Tools will fail to save the IP address of the IP camera after camera is detected.  Please follow the steps below to resolve this issue:

1. Search the camera as usual.

HISB Firmware update

HISB firmware does not happen very often.  Please check portal regularly to get the most updated version.

Update benefits:

Capable with the updated version software.  (Complementing software include Hercules Tools, Hercules Viewer, UE viewer; on Android, eLook viewer and eLook mobile viewer)